• Kod: ACD_INFR_EX_BG_RM_02
• Category: Managerial techniques in infrastructure management
• Format: 30% lecture, 70% workshop including a business simulation game
• Duration: 4,5h
• Registration: on-line/ e-mail/ phone
• Location:  INFRAMA Academy office / Client’s office / fixed location
• Workshop materials: yes
• Certification: participation in the workshop ends with a TÜV certificate

• One of the main obstacles to the practical implementation of modern methods of road infrastructure management (Asset Management) is the lack of explicit and reliable methods of defining objectives, both strategic and operational, and the ability to evaluation their implementation. A serious problem is also the inability to clearly define the expectations on the part of the founding authorities (e.g. the Voivodeship Authority) towards the road infrastructure managers (e.g. the Voivodeship Roads Authority) and to control the level of implementation of specific tasks. An additional difficulty is the lack of appropriate tools to present the manager’s performance to the public and to conduct informed policy debates.
• Asset Management provides a tool which helps to solve these problems. These are the KPIs (Key Performance Indicators). Unfortunately, the KPI methodology is little known in polish road authorities and used only occasionally.
• Key Performance Indicators (KPIs) are successfully used by road infrastructure managers in many countries. The implementation of a consistent and context-related KPI system for the road manager is inexpensive and is based on the data usually already available.
• However, it is important to follow the universal principles of the discipline when implementing the KPI system, and in particular when defining and setting target values. Otherwise, the system of such indicators will not deliver the expected results. Experience shows that skillful definition of KPIs and their use in management leads not only to improvement of effectiveness of road management systems, but also to significant improvement of the Manager’s image.

• Code: ACD_INFR_EX_BG_RM_01
• Category: Managerial techniques in infrastructure management
• Format: 10% lecture, 90% workshop including a business simulation game
• Duration: 4,5h
• Registration: on-line/ e-mail/ phone
• Location:  INFRAMA Academy office / Client’s office / fixed location
• Workshop materials: yes
• Certification: participation in the workshop ends with a TÜV certificate

• Road infrastructure managers often need to make decisions under pressure of time, not having enough information. These choices tend to have huge both financial, and economical impact (roads they construct are going to serve the society for many decades to come). These specific conditions can generate lots of stress, especially when we take to consideration fact, that road infrastructure managers are being constantly monitored and judged. Their decisions are permanently verified by various stakeholders, including media and public opinion, who have a significant advantage in terms of knowing whether a certain decision is right or wrong. They make their statements from a time perspective, being better informed than the managers were in the decision-making process. This situation concerns infrastructure managers at all levels, although the scale of problems or budgets varies, depending on type of roads they manage.
• In order to successfully achieve goals that are set for road managers, they have to knowingly manage risk. Risk is an indispensable element of any action, that ends with pursuing a certain goal. Skillful risk management enables all sorts of organizations, their owners, managers and infrastructure operators to make better decisions, which are going to facilitate achieving goals set for them.

• Code: ACD_INFR_EX_BG_RM_02
• Category: Managerial techniques in infrastructure management
• Format: 10% lecture, 90% workshop including a business simulation game
• Duration: 4,5h
• Registration: on-line/ e-mail/ phone
• Location:  INFRAMA Academy office / Client’s office / fixed location
• Workshop materials: yes
• Certification: participation in the workshop ends with a TÜV Certificate

• A lot has been invested in the expansion and development of the road network in Poland in recent years. However, it should be remembered that road maintenance plays an equally important role as the construction itself. It is aimed at ensuring proper technical condition of the road, safety of users and their comfort. Unfortunately, the maintenance of infrastructure is often underestimated, however, negligence in this respect is severe for society and economy. Often the road is seen through the prism of the initial phase of its life cycle, the design and construction stages are optimized and the subsequent ones neglected. This has serious consequences for the deterioration of comfort and safety, and leads to increased costs for the road manager in the further years of road usage.
• The risks associated with maintaining the infrastructure are different from those associated with the investment process. In order for infrastructure managers to be able to meet the expectations of owners and society regarding the condition of the infrastructure, they must consciously manage the risks. This is because risk is an indispensable element of all activities aimed at achieving specific objectives, including maintenance objectives. Correct adaptation of risk management mechanisms allows organizations, small and large, owners, managers and operators of road infrastructure to make better use of their potential, make better decisions and thus increase the chances of achieving the goals.

• Code: ACD_INFR_EX_BG_RM_01
• Code: ACD_INFR_EX_DT_EDiPOD_01
• Category: Engineering topics in road infrastructure management
• Format: Technical dialogue
• Duration: 4,5h
• Registration: on-line / e-mail / phone
• Location: INFRAMA Academy office / Client’s office / fixed location
• Workshop materials: yes
• Certification: participation in the workshop ends with a TÜV certificate

In day-to-day activities road infrastructure managers and entities acting on their behalf should strive to comprehensively meet the existing needs of the road network, while bearing in mind the need to maintain that network at the level expected by its users. Their action must be based on existing legislation and standards, regardless of the level of management.

• In reality, the ability to act effectively in areas such as road register or periodic road inspections, which are the basis and starting point for structured and systemic actions, can vary greatly. This happens due to the insufficient level of technical supplies, substantive preparation of employees or a limited and very diverse scale of financial capabilities and budgets, as well as the multiplicity and scale of other tasks imposed at the same time.
• In most cases, this mainly depends on the road category and the specificity of the organization. In practice, it is usually the case that the lower the category of roads, the greater the scale and level of differentiation of the problems that the road administration itself has to deal with.
• Decision-makers and managers are often left alone, without the possibility of help or advice when problems accumulate and need to be resolved quickly. Efficiency and optimized support of road managers is essential to improve the effectiveness of such tasks. There is little, if not no chance to implement a systemic approach to the road management process and modern management techniques, without having basic technical information about the road network and without well-structured essential data about the operating status of its elements.
• This is why, for each road manager, the activities at the elementary level of the appropriate acquisition, preparation and further use of the stock of road register data and periodic road inspection data are considered to be so important for these processes.